Refund policy

🔄 Refund & Return Policy

Home Decor Furniture BD
Effective Date: August 7, 2025

At Home Decor Furniture BD, your satisfaction is our priority. If you receive a damaged or defective product, you may be eligible for a return or refund under the conditions outlined below.

✅ Return Eligibility

We accept returns only if:

  • The item is damaged or defective upon delivery.

  • You contact us within 5 days of receiving the product.

To initiate a return:

Email us at homedecorfurniturebd.com@gmail.com with the following:

  • Your order number

  • A clear description of the issue

  • Photos showing the damage or defect

❌ Non-Returnable Items

We do not accept returns for:

  • Custom-made or personalized items

  • Items returned after 5 days of delivery

  • Items that are used, damaged, or not in original packaging

💸 Refund Policy

Refunds are issued only if the returned product passes our inspection.

  • Shipping and delivery charges are non-refundable.

  • If approved, refunds will be processed to your original payment method within 7–10 business days.

đŸ“Ļ How to Return

Once your return request is approved:

  • You must send the item to our address at your own cost.

  • We recommend using a trackable courier service for safe and confirmed delivery.